A price adjustment is a partial refund of the purchase price to account for a price change on an item that you have recently purchased. This policy is more favorable to customers rather than the sellers, which is why some stores avoid price adjustments. So, does Loft do price adjustment?

Yes, Loft does price adjustments. Typically, the adjustment can only happen within 7 days of the original purchase, except in some exceptional cases. Note, however, that Loft does not offer price adjustments on online sales.

Continue reading the article to know more about loft price adjustments.

How Can I Get A Price Adjustment At Loft?

If you’d like to request a price adjustment at Loft, you can do so by following these steps:

1. Find your original receipt or order confirmation email

You’ll need this to verify the purchase and the original price.

2. Check the return and exchange policy

Loft typically offers price adjustments within 7 days of the original purchase date, but it’s always a good idea to double-check the policy to make sure you’re within the timeframe.

3. Contact Loft customer service

You can do this by calling the customer service number listed on their website or by reaching out through their online contact form. Be sure to have your receipt or order confirmation handy.

4. Explain the situation to the customer service representative

Let them know that you’d like to request a price adjustment and provide them with the details of your original purchase, including the item, the price, and the date of purchase.

5. Provide proof of the new lower price

If the item you purchased is now being offered at a lower price, you’ll need to provide proof of the new price. This could be a screenshot of the item on the website, a flier, or a printout from another store.

6. Wait for a response

The customer service representative will review your request and let you know if your price adjustment has been approved. If it is approved, you’ll receive the price difference back to the original method of payment.

Does Loft Offer Free Returns?

Yes, LOFT offers free returns. Any purchase made on LOFT can be returned at no extra cost. Online purchases should be returned within 30 days of the original date of purchase. However, a return can be invalidated if the package is ruined or the item is worn.

Can Loft Cash Be Used on Sale Items?

Yes, loft cash can be used on sale items. LOFT cash, otherwise known as a Coupon, can be used to purchase full-price merchandise, contrary to popular knowledge. The only exception to coupon is used is that it can not be used on previously reduced sales and clearance items.

Does Loft Refund Shipping?

LOFT does not refund shipping fees. Customers are 100% responsible for all the shipping fees accrued in the course of the purchase. LOFT does not concern itself with refunding shipping fees, the only thing the store does is refund a customer or exchange an item, while the cost of shipping is completely handled by such a customer.

Can I Return Return LOFT Clothes to Loft?

Yes, you can generally return items purchased from Loft if you are not satisfied with your purchase. However, there are a few conditions that apply:

1. Check the return policy

Loft’s return policy allows you to return most items within 7 days of purchase for a full refund. Some items, such as final sale items, are not eligible for return. It’s always a good idea to check the return policy to make sure your item is eligible for return.

2. Keep your receipt

You’ll need your original receipt or order confirmation email to process your return. If you don’t have a receipt, the store may be able to locate your purchase in their system using the credit card you used or your email address.

3. Return the item in its original condition

Items should be returned in their original condition, with tags still attached and no signs of wear or use. If the item is not in its original condition, it may not be eligible for a full refund.

4. Choose a return method

You can return your item to a Loft store or by mail. If you choose to return by mail, you’ll need to package the item securely and include a completed return form, which you can find on the Loft website or in your original package. You’ll also need to cover the cost of shipping.

5. Wait for your refund

If your return is accepted, you’ll receive a full refund to the original method of payment. If you paid with a gift card or store credit, you’d receive store credit for the amount of the return.

Conclusion

Ultimately, Loft offers favorable price adjustments and on top of that, operates a pretty flexible return policy. But note that for every refund that you seek, the responsibility of shipping the items is on you.

Disclosure: This article, other beauty and fashion tips on SheBegan are contributed by experienced fashion professionals, beauty & cosmetics experts. Read our full research and editorial process here. Also, our posts may contain affiliate links, read our full affiliate disclosure
Author

Hi, I'm Praise and I will be taking you on a fashion journey. I am a full time writer, but I like to play dress-up by the side(winks). There are only a few things as beautiful as looking good and since we have established looking good is good business, I hope we can achieve that together.

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